Tech Support Representative, Entry Level
Are you tech savvy and like to help people? Staff Hunters has partnered with a local company on the Seacoast to find a Tech Support Representative to provide their customers with a high level of customer satisfaction via phone, email and/or online chat. If you are a detail-oriented person with a positive can-do attitude this is the position for you! Previous experience is not required, just a great positive attitude and a willingness to learn. Our client offers a dynamic work environment with plenty of training and a great benefit package once hired! Connect with us to hear more about this opportunity.
What your day will look like as the Tech Support Representative:
- Ensure a high level of customer satisfaction by handling customer questions via phone, email and/or online chat.
- Foster customer relationships through professional, courteous, and efficient service. Understand the customer’s needs, wants and work to create a solution.
- Utilize effective listening and communication skills to identify customer problems, needs or opportunities.
- Identify sales opportunities when possible.
- Research issues and follow up with the customer in a timely manner to provide them with the information.
- Data entry using multiple platforms.
You will be successful with:
- 2 years of Customer Service experience
- High school diploma or equivalent
- Technical aptitude
- Strong verbal and written communication skills
- Independent thinker with a strong technical aptitude
- Proficient with Microsoft Office
History of Staff Hunters
Founded in 2003, Staff Hunters is dedicated to recruiting and placing Accounting, Finance, Human Resource, Engineering, and Administrative professionals. The Staff Hunters’ team includes veterans in the staffing industry with greater than 100 years’ combined experience.
Mutual respect. Open communication. Dependability. Honesty.
These attributes are the hallmarks of a great relationship, and this is how we do business at Staff Hunters. We build strong relationships by getting to know you and what’s important to you so we can use this knowledge to create new opportunities for success in the workplace, every day.
And we do it with integrity.
Staff Hunters of Portsmouth is a Leddy Group Company